SK | EN
A proposal that remains incomplete, even after a request for additional information, will be rejected.
Please state the essence of the dispute, specifically outlining why you believe the insurance company has acted improperly in your case. This may involve issues such as an incorrect determination of the insurance payment amount, denial of the insurance claim, an erroneous calculation of the premium due upon policy termination, or unwarranted enforcement of the insurance company's claim against you. Furnish as much detailed information as possible, including the insurance policy number and relevant details of the insurance event. To effectively address the dispute, it is crucial to provide all pertinent and substantive information regarding the basis of the dispute.
Clearly specify your claim, such as requesting payment of insurance benefits, additional insurance benefits, termination of the insurance policy, modification of the insurance policy, adjustment of the insurance premium amount, or dismissal of the insurance company's claim against you.
The insurance contract along with all related documents, such as the insurance conditions, contractual agreements, valuation tables, and any other annexes to the insurance contract.
Application for insurance payment, including any documents that were submitted with the initial claim, such as the notification of the insurance event.
Correspondence from the insurance company regarding the processing of your claim, such as notifications of the termination of the claim process, denial of payment, or payment confirmation
Termination of the insurance contract along with proof of its delivery to the insurance company, if the dispute pertains to the termination of the insurance and the insurance company's claim for the premium due.
Request for payment of the claim, if the dispute involves the insurance company's claim against you.
Any other relevant correspondence (including electronic communications) or documents related to your dispute with the insurance company.
Request for correction addressed to the insurance company (also known as a claim, complaint, or other submission) that you sent to contest the handling of your claim or request.
The insurance company's response to your request for correction, or evidence indicating that the insurance company did not respond within 30 days from the date of your submission.
